Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    St Margarets Players Theatre Group
    St Margaret's Hall
    Reach Road
    St Margaret's at Cliffe
    Dover, Kent

    Copyright © 2020 St Margarets Players Theatre Group. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2020 St Margarets Players Theatre Group. All rights reserved.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. St Margarets Players Theatre Group and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if St Margarets Players Theatre Group believes that customer conduct violates applicable law or is harmful to the interests of St Margarets Players Theatre Group and its subsidiaries.

  • Consumer Agreement
  • The following per-ticket fees apply when booking at our theatre:

    • Purchasing tickets via an approved outlet: No booking fee.


    • Booking online: 50p per ticket booking fee.


    • If you book online, you will be charged a per ticket booking fee for all of the tickets that you book, with no maximum booking fee charge.

    Other terms and conditions:

    • Tickets are sold subject to the right of The St Margaret’s Players and/or visiting producer to alter or vary the advertised programme due to events or circumstances beyond its control without prior notice and without being obliged to refund monies or exchange tickets.


    • In the event of a performance being cancelled, The St Margaret’s Players will offer ticket holders alternative performances (subject to availability) up to the seat value on the ticket. Alternatively The St Margaret’s Players may issue the ticket holder with a credit voucher for the value of the original tickets to be used at The St Margaret’s Players.
    • The St Margaret’s Players will not be liable to pay any ticket holder compensation or damages in this event.


    • The St Margaret’s Players will not make refunds for tickets but at the request of the customer it will endeavor to exchange tickets for another performance of the same production (subject to availability).

  • Miscellaneous
    • The St Margaret’s Players from time to time offers promotional discounts or concessions on tickets. Once any ticket is purchased at full price, no discounts or concessions will be made retrospectively.


    • The St Margaret’s Players reserves the right to refuse admission to venues to ensure the safety of its staff and other customers.


    • Every effort to admit latecomers to venue auditoriums will be made at a suitable break in performance; this may however mean the interval.


    • Photography, video and sound recording, smoking and the use of mobile phones, pagers and digital watches in venue auditoriums are strictly prohibited and patrons who break this condition or cause any kind of disturbance may be required to leave immediately.


    • Eating and drinking is allowed in venue auditoriums but we request that you respect performers.


    • The use of laser pointers or similar devices within venue auditoriums is strictly prohibited and The St Margaret’s Players reserves the right of confiscation.


    • The St Margaret’s Players and its employees are insured against loss, damage or personal injury through their negligence within its premises but shall otherwise not be liable.


    • The St Margaret’s Players may record or take photographs of performances. However, if it does so, it will inform customers as they arrive for the performance.